Contact Us
Have a question, found a bug, or want to suggest a game or GPU? We read every message.
This is our primary contact channel. Send us your question or feedback and we will get back to you as soon as possible.
dwavdyav@gmail.comWhat to include in your message
- —Bug reports: The game, GPU, and CPU you selected, and a description of what went wrong or looked incorrect.
- —Game requests: The game name and platform (PC). We prioritize titles with publicly available benchmark data.
- —GPU / CPU requests: The full model name and any reference benchmarks you can point us to.
- —Data corrections: If our FPS estimate or a settings recommendation looks significantly off, let us know with your actual hardware results and we will review the model.
- —Privacy / data requests: To exercise your GDPR rights (access, deletion, correction), please email us with the subject line “Privacy Request”.
Response time
We aim to respond to all enquiries within 3–5 business days. During high-traffic periods (e.g., following a major GPU or game launch) this may be slightly longer. We do not offer phone support or live chat at this time.
Please do not send sensitive personal data such as passwords, payment information, or government ID numbers via email. OptiSettings does not request this information.